MY ISI® COACH APP

Support & FAQ

Frequently Asked Questions

How do I log in?

Enter your phone number and verify with the OTP code sent via SMS, or use your email and password. You can also enable Face ID / Touch ID for faster sign-in after your first login.

How do I enter my benchmark scores?

From the Home dashboard, tap into the Benchmarks section. Select the current cycle and enter your weight, reps, or meters for each movement (SkiErg, Floor Press, Deadlift, Goblet Squats).

Which division should I choose?

Athlete is for building consistency, Pro Athlete for experienced trainers, and Elite Athlete for the most challenging level. Your division is locked for each 12-week cycle.

How do I track my daily habits?

Go to the Habits tab and check off each habit for the day - Turf Sessions, Hydration, Nutrition, Sleep, and Stretching. Watch your quarterly progress rings fill up over 90 days.

How does HealthKit integration work?

If you grant permission, the app reads your step count, sleep data, and activity from Apple Health. You can enable or disable this in your device Settings > Privacy & Security > Health.

Can I use the app offline?

Yes. Scores and habit entries are saved locally and sync automatically when you reconnect to the internet.

How do I set goals?

Open the Goals section from the Home dashboard. Create personal targets for each benchmark movement and track your progress throughout the cycle.

How do I delete my account?

Go to Profile > Export & Account > Delete Account. Type "DELETE" to confirm. All your data will be permanently removed within 30 days. You can also email it@isielitetraining.com.

CONTACT US

For questions, feedback, or account issues:

Email: it@isielitetraining.com

Response time: Within 48 hours

Website: isielitetraining.com

IRON SHARPENS IRON©

*The First Session Free is open only to first-time visitors and local residents aged 18 years and older; however, minors aged 12 and above may participate if special conditions are met. Valid at participating facilities only.

*The ISI® Elite Training Benchmark Performance Program, including access to the training and development portal, is available exclusively to members with an active ISI® Elite Training membership or new members redeeming a promotional voucher of 28 days or longer. Access to the portal is intended to supplement in-studio training and quarterly Benchmark Performance Week participation.